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Trusted Technician Training

Trusted Technician Training for fitting and checking daily living equipment safely
Strengthen safer equipment provision through practical risk assessment and defensible decision-making skills.

Safe Installation, Equipment Checks & Practical Delivery Skills

OCN Accredited (Pending)

Develop the practical skills and confidence required to safely deliver, install and check daily living equipment within community, housing and health settings.

Trusted Technician Training is designed for technicians and frontline staff responsible for fitting, delivering and setting up simple equipment and minor adaptations. The programme focuses on safe installation, practical problem-solving and recognising when concerns should be escalated to appropriate professionals.

Delivered by experienced Occupational Therapists, the course provides clear guidance, practical learning and real-world examples that support safer, more consistent equipment provision.

Who This Course Is For

This programme is suitable for:

  • Equipment technicians
  • Community equipment service staff
  • Adaptations technicians
  • Housing support staff
  • Handyperson services
  • Maintenance and installation teams
  • Community support workers involved in equipment delivery
  • Staff responsible for fitting simple aids and minor adaptations

The programme is ideal for organisations wanting to strengthen safety, consistency and confidence within equipment delivery services.

What Learners Will Cover

Participants will explore:

  • Safe installation principles
  • Equipment fitting and adjustment
  • Equipment safety checks
  • Common installation challenges and solutions
  • Minor adaptations and practical considerations
  • Risk awareness during equipment installation
  • Recognising potential hazards
  • Professional responsibilities and accountability
  • Escalation and reporting procedures
  • Working within professional boundaries

Learning Outcomes

By the end of the course, learners will be able to:

  • Install simple daily living equipment safely and correctly
  • Complete equipment checks with confidence
  • Identify and resolve common fitting issues
  • Understand the importance of safe and proportionate installation
  • Recognise concerns that require escalation
  • Work more consistently within equipment provision pathways
  • Contribute to safer outcomes for service users

Participants will receive DOTS Training & Consultancy certification on completion.

CPD & Certification

Participants receive a certificate of attendance on completion of the programme.

This training supports continuing professional development (CPD) and can contribute towards individual learning records, reflective practice and portfolio evidence.accreditation pathways.

This programme supports workforce competency and practical skills development for technicians involved in equipment provision and installation.

Course Format

  • One-day face-to-face training programme
  • Practical, interactive learning approach
  • Delivered by experienced Occupational Therapists
  • Real-world examples and case discussion
  • Focus on safe and timely installation
  • Suitable for individual organisations and teams

Why Choose DOTS Training & Consultancy

  • Delivered nationally since 2012
  • OT-led training grounded in frontline practice
  • Practical and competency-focused learning
  • Experience across equipment, adaptations and community services
  • Focus on safety, quality and consistency
  • Designed for immediate application in the workplace

Frequently Asked Questions

Who should attend Trusted Technician Training?

The programme is designed for technicians and staff responsible for delivering, fitting or checking daily living equipment and minor adaptations.

Does the course include practical learning?

Yes. The programme focuses on practical application, real-world scenarios and common installation challenges.

Is the training accredited?

OCN accreditation is currently pending. Participants receive DOTS Training & Consultancy certification on completion.

Does the course cover minor adaptations?

Yes. The programme includes guidance on minor adaptations, equipment fitting and safe installation practices.

What if a technician identifies a concern during installation?

Learners will develop an understanding of when concerns should be escalated and when further assessment or professional input may be required.

Can the training be delivered for our organisation only?

Yes. DOTS can deliver bespoke technician training for individual organisations and equipment services.

DOTS Learning Journey infographic showing the workforce development process from understanding service needs through training, workplace application, reflection and improved outcomes.

How Our Training is Delivered

DOTS Training & Consultancy works closely with organisations to ensure training is practical, relevant and aligned to local service needs.

Our programmes are designed to support workforce development, improve confidence and enable safe, proportionate decision-making in real-world environments.

Training can be delivered in a format that works best for your organisation and workforce.

Delivery Options

  • Bespoke organisational programmes
  • Face-to-face classroom delivery
  • Live online training
  • Hybrid learning options
  • Open courses
  • Structured competency-based pathways
  • Pre-course and post-course learning materials

Every programme is delivered by experienced Occupational Therapists and combines practical learning, discussion, reflection and real-world case examples.

Enquire About Trusted Technician Training

Speak to DOTS Training & Consultancy about Trusted Technician Training and help your teams deliver safer, more consistent equipment installation and support services.

Ready to Develop a More Confident Workforce?

Speak to DOTS Training & Consultancy about your training requirements, workforce development goals or service challenges. We work with organisations across health, social care, housing and community services to deliver practical, OT-led training that supports safer decision-making and better outcomes.

Why Organisations Choose DOTS

Since 2012, DOTS Training & Consultancy has delivered OT-led training and consultancy that helps organisations build workforce confidence, support safer decision-making and improve outcomes across health, social care and housing services.